Build a support experience customers can rely on.
Zendesk consulting, configuration, automation, and integration designed to help your team respond faster and serve customers more consistently.
Zendesk Services
Make Zendesk work around your support operation.
When it comes to Zendesk, we’ve done it all — data migrations, custom applications, integrations, and customizations.
We’ll make your Zendesk experience seamless!
We bring over four years of experience and 120 successful Zendesk projects to our work.
Algorithm Zero helps businesses configure, customize, integrate, and improve Zendesk—from initial setup and ticket routing to self-service content, automation, reporting, migration, and team enablement.
WHAT WE DO
Practical Zendesk support at every stage.
Whether you are choosing a helpdesk, launching Zendesk, or improving an established environment, we focus on the workflows that matter most.
Plan the Right Setup
We review your channels, ticket types, team structure, service targets, and reporting needs before recommending the right configuration.
Configure Around Your Team
We design forms, views, routing, triggers, macros, permissions, and integrations around your actual support process.
Improve Performance Over Time
We help refine automation, self-service content, reporting, and agent workflows as your operation and customer needs evolve.
DESIGNED AROUND CUSTOMER CONVERSATIONS
One support system, connecting customers, agents, and information.
We organize the tools and workflows behind customer service so requests reach the right person with the right context.
OUR CREATIVE PROCESS
From support audit to a system your team can use confidently.
A structured implementation process keeps workflows, integrations, users, and customer communication aligned.
01
Audit
We review your channels, support journey, ticket categories, team responsibilities, current tools, and recurring challenges.
02
Design
We map forms, routing, roles, triggers, macros, SLAs, integrations, help content, and reporting requirements.
03
Configure and Integrate
We build the agreed Zendesk environment and connect supported websites, applications, ecommerce, CRM, and communication tools.
04
Test, Train, and Improve
We test important scenarios, support migration, guide administrators and agents, and refine workflows using operational feedback.
OUR WORK
The essential components of a connected support system.
Configure the right combination of ticket management, self-service, messaging, reporting, and integrations for your operation.
STREAMING & ENTERTAINMENT
Bluu Support
A dedicated support experience helping viewers explore streaming plans, set up their accounts, and troubleshoot common issues.
DIGITAL GIFTING
Gifted Help Center
An organized help center guiding customers, business buyers, and merchants through gift cards, orders, redemptions, and account questions.
CREATIVE TOOLS & DIGITAL ASSETS
Artlist Help Center
A searchable support hub helping creators explore subscriptions, understand licensing, manage billing, and find practical guidance on creative tools and digital assets.
Make Zendesk work better for your team.
From initial setup to routing, integrations, and self-service, let’s improve the way you support customers. Share your current challenges and what you want to change.